Custom Search
Custom Search

Friday, December 23, 2011

Human Resource Management

For everything you wanted to know on building leadership and management, refer Shyam Bhatawdekar’s website:

(Refer our High Quality Management Encyclopedia Management Universe at:

Human Resource Management (HRM): Strategic Role and Functions

Strategic Role
  • HRM should be strategic business partner of an organization
  • Should support business strategies
  • In addition to internally representing the employees (people dimension), should also have external focus
  • Forward thinking and proactive
  • Assist the organization in creating and maintaining competitive edge
  • Should try to work as profit center and economize its operations
  • Should add value to the organization

Also refer: (Strategic Management), (HR Dynamics) and (Balanced Scorecard), (Organizational Culture)

Functions of Human Resource Management (HRM)

1. Staffing

Manpower or human resource planning

- Job analysis: competency matrix
- Job description/Position description
- Job evaluation
- Determination of actual number of employees needed for various jobs

Also refer: (Human Resource Planning) (Human Capital Architecture), (Downsizing/Layoffs)

Recruitment and selection of people

- Attracting talent
- Selection process
- Motivating the talent to join the organization

Also refer: (Recruitment and Selection), (Interview Skills), (Interview Preparation), (Competency Matrix)

2. Training and Development


- Acclimatization process for new employees


- Competency mapping and gap analysis
- Appraisal
- Training need assessment
- Training process


- Potential assessment
- Development process

Career planning

- Fast track (talent management)
- Normal career path management

Also refer: (Training and Development), (Career Planning within Organizations), (Talent Management), (Train the Trainers), (Trainers' Qualities), (Learning Organization)

3. Motivation


- Appropriate appraisal system
- Appraisal process

Compensation and benefits

- Determination of salary and benefit packages


- Recognition motivation
- Monetary motivation

Also refer: (Performance Management and Appraisal) and (Three Sixty Degrees Appraisal System) and (Motivation), (Assessment Centers), (How to Get Promoted), (Talent Management)

4. Maintenance


- Installing and maintaining two way communication


- Design/Selection and implementation of health schemes


- Awareness creation
- System for safe working conditions

Employee relations

- Establishing fairness
- Designing and implementing employee relations policies and procedures


- Dispute
- Grievances
- Unions
- Employment related legalities
- Health and safety related legalities

Also refer: (Stress Management), (Mentoring), (Counseling at Workplace), (Behavioral Safety), (Safety and Health Management), (Exit Interview), (Discipline at Work)

Human Resource Management: Dynamic Function

Ever Changing Environment

The work environment in every organization all over the world is changing at an accelerated pace. HRM has to keep pace with these changes.

Human Resource Management (HRM): Implications of Factors of Change

In the enhanced role of HRM, it has to understand the implications of:

  • Technological advancements
  • Impact of globalization
  • Decentralized offices and units
  • New competencies and skills
  • Emergence of knowledge worker
  • Diverse workforce management: multi-cultures
  • Participative management
  • Need for business focus on external environment: customers, stake holders, supply chain etc
  • Continuous improvement management interventions

Resultant Changes in Human Resource Management (HRM) Practices

  • Aligning HR function with the organization's vision, mission, values and business objectives
  • Designing innovative organization structures
  • Innovative recruitment management
  • Productivity enhancement of people
  • Continuous training in evolving competencies and skills
  • Talent retention management
  • Management of multi-cultural, multi-lingual workforce
  • Management of interface of global and local HR practices of the organization
  • Management of employee involvement/participation initiatives
  • Prepare human resource capable of meeting external environmental requirements
(Also refer:

HRM Managers Should Function Like Business Managers

  • HRM managers are no more like internal consultants or only staff people, they have to work like any other business manager just as sales managers, marketing managers or finance managers etc do. They should start acting like line managers.
  • HRM departments are no more the cost centers. They are also profit centers of an organization.
  • HRM executives should learn to become business and commerce savvy.
  • HRM managers should also develop an external environment orientation in addition to being internally oriented.

    Differences between Personnel Management (PM) and Human Resources Management (HRM)

    1. Personnel mean employed persons of an organization. Management of these people is personnel management (PM). Human resource management (HRM) is the management of employees’ knowledge, aptitudes, abilities, talents, creative abilities and skills/competencies.

    2. PM is traditional, routine, maintenance-oriented, administrative function whereas HRM is continuous, on-going development function aimed at improving human processes.

    3. PM is an independent function with independent sub-functions. HRM follows the systems thinking approach. It is not considered in isolation from the larger organization and must take into account the linkages and interfaces.

    4. PM is treated like a less important auxiliary function whereas HRM is considered a strategic management function.

    5. PM is reactive, responding to demands as and when they arise. HRM is proactive, anticipating, planning and advancing continuously.

    6. PM is the exclusive responsibility of the personnel department. HRM is a concern for all managers in the organization and aims at developing the capabilities of all line managers to carry out the human resource related functions.

    7. The scope of PM is relatively narrow with a focus on administering people. The scope of HRM views the organization as a whole and lays emphasis on building a dynamic culture.

    8. PM is primarily concerned with recruitment, selection and administration of manpower. HRM takes efforts to satisfy the human needs of the people at work that helps to motivate people to make their best contribution.

    9. Important motivators in PM are compensation, rewards, job simplification and so on. HRM considers work groups, challenges and creativity on the job as motivators.

    10. In PM improved satisfaction is considered to be the cause for improved performance but in HRM it is the other way round (performance is the cause and satisfaction is the result).

    11. In PM, employee is treated as an economic unit as his services are exchanged for wages/salary. Employee in HRM is treated not only as economic unit but also a social and psychological entity.

    12. PM treats employee as a commodity or a tool or like equipment that can be bought and used. Employee is treated as a resource and as a human being.

    13. In PM employees are considered as cost centers and therefore, management controls the cost of labor. HRM treats employees as profit centers and therefore, the management invests in this capital through their development and better future utility.

    14. PM’s angle is that employees should be used mostly for organizational benefits and profits. HRM angle emphasizes on the mutual benefits, both of employees and their families and also the company.

    15. PM preserves information and maintains its secrecy. In HRM communication is one of its main tasks which take into account vertical, lateral and feedback type communication.

    Differences between Human Resource Management (HRM) and Human Resource Development (HRD)

    1. HRM is a subset of the entire management processes of an organization. HRD is a subset of HRM.

    2. Scope of HRM is wider. Scope of HRD as compared to HRM is narrower.

    3. HRM manages and develops the human elements of an organization in its entirety on longer term basis. HRD focuses on those learning experiences which are organized for a specific period to bring about the desired behavioral changes.

    4. HRM emphasizes that employees, their abilities and their attitudes constitute an important organizational resource that should be used effectively and efficiently to achieve organizational as well as employees' goals. HRD emphasizes mainly on training and development of employees.

    5. HRM takes decisions on HRD plans. HRD thus depends on the decisions of HRM.

    6. HRM at its center has HRD. HRD's cooperation is important for overall success of HRM. HRD has to work within the realm of HRM and therefore, it's objectives should be in tandem with the broader objectives of HRM. Thus, HRM and HRD are interdependent.

    7. HRM takes care of all the human needs and tries to satisfy these needs so that the employees are motivated from all the angles to contribute their best to achieve organizational goals. HRD focuses on upgrading the skills and competencies of the employees in order to improve the performance of the employees on the job.

    For More Guidance, Assistance, Training and Consultation


    Training on all the modules of "Human Resource Management" is provided by Prodcons Group's Mr Shyam Bhatawdekar and/or Dr (Mrs) Kalpana Bhatawdekar, eminent management educationists, management consultants and trainers- par excellence, with distinction of having trained over 150,000 people from around 250 organizations. Implementation of various HR system is also facilitated by the team of Prodcons Group.

    Also refer:, and

    Our Books Publications (Books authored by Shyam Bhatawdekar and Dr Kalpana Bhatawdekar)

    We have published the following books and still more to come. These are available as eBooks as well as in print format. The books are available online from Nuubuu and Amazon. You can send an email to us at telling us the book you are interested in and we will send you the web link from where you you can get the book.

    1. HSoftware (Human Software) (The Only Key to Higher Effectiveness)
    2. Sensitive Stories of Corporate World (Management Case Studies)
    3. Classic Management Games, Exercises, Energizers and Icebreakers (Volume 1)
    4. Classic Management Games, Exercises, Energizers and Icebreakers (Volume 2)
    5. Desert Survival: Complete Treatise (Complete Guide with Expert Solution for Trainers to Conduct the Game)
    6. Stress? No Way!! (Handbook on Stress Management)
    7. HSoftware (Shyam Bhatawdekar’s Effectiveness Model)
    8. Competencies and Competency Matrix
    9. Essentials of Work Study (Method Study and Work
    10. Essentials of Time Management (Taking Control of Your
    11. Essentials of 5S Housekeeping
    12. Essentials of Quality Circles
    13. Essentials of Goal Setting
    14. Essentials of Anger Management
    15. The Romance of Intimacy
    16. Good People (Dream of a Boundary Less World) Novel, a
      refreshingly different love story
    17. Funny (and Not So Funny) Short Stories
    18. Stories Children Will Love (Volume 1: Bhanu-Shanu-Kaju-
      Biju and Dholu Ram Gadbad Singh)
    19. Travelogue: Scandinavia, Russia 

    Other Topics of Interest

    All Management Topics (General Management, Marketing and Sales, Service, Operations/Manufacturing, Quality, Maintenance, Human Resources, Finance and Accounts, Information Technology, Life Management)

    The topics are listed in alphabetic order:

    (Home Pages for All the Management Topics)
    (Building Leadership and Management)
    (Alphabetic List of All Management Topics)
    (Home Page for Writings of Shyam Bhatawdekar)

    (5S Housekeeping)
    (ABC Analysis or Pareto analysis)
    (Activity Based Costing- ABC)
    (Anger Management)
    (Assessment Centers)
    (A to Z of Management Systems)
    (A to Z of Quality Techniques)
    (Balanced Scorecard)
    (Basic Statistics)
    (Behavioral Safety)
    (Body Language or Non-verbal Communication)
    (Books- Best Management Books)
    (Best Books)
    (Business Ethics and Ethics in Management)
    (Business Plan)
    (Business Plan)
    (Business Process Reengineering- BPR)
    (Career Planning within Organizations)
    (Case Method)
    (Case Studies in Management)
    (CEO Roles, Qualities and Competencies)
    (Change Management)
    (Competencies- Life Management)
    (Competency Mapping)
    (Competency Matrix)
    (Conflict Management)
    (Corporate Governance)
    (Cost Management)
    (Cost of Quality- COQ)
    (Counseling at Workplace)
    (Creativity and Innovation)
    (Critical Thinking skills)
    (Cross Cultural Etiquette and Manners)
    (Customer Orientation)
    (Customer Relationship Management- CRM)
    (Daily Management)
    (Decision Making)
    (Decision Making)
    (Democracy and Democratic Systems)
    (Design for Manufacture)
    (Dining Etiquette and Table Manners)
    (Discipline at Work)
    (Do This Today)
    (Dream Exotic)
    (Effectiveness and Efficiency)
    (Effectiveness Management: HSoftware)
    (Efficiency Techniques: Work study: Motion and Time Study)
    (Efficient Work Methods or Practices)
    (Email Etiquette)
    (Emotional Intelligence)
    (Enterprise Resource Planning- ERP)
    (Entrepreneurship and Entrepreneur)
    (Executive Etiquette and Manners)
    (Exit Interview)
    (Financial Ratios and Financial Ratio Analysis)
    (Financial Services)
    (Functions of Management)
    (Gemba Kaizen)
    (Genuine Professional)
    (Global Mindset)
    (Goal/Target Setting)
    (Group Discussion)
    (Group Dynamics)
    (How to Be a Good Boss)
    (How to Get Promoted)
    (How to save Money)
    (HR Dynamics)
    (HR Strategies and Functions)
    (Human Capital Architecture)
    (Human Relations)
    (Human Resource Management- HRM Comprehensive)
    (Human Resource Planning)
    (Human Software- HSoftware)
    (Impression Management)
    (Internal Motivation or Self Motivation)
    (Interpersonal Relations)
    (Interview Skills)
    (Interview Preparation for Job Seekers)
    (Interview Questions)
    (Johari Window)
    (Just in Time Management- JIT)
    (Knowledge Management)
    (Lead Time Management)
    (Lean Enterprise)
    (Learning Organization)
    (Life Management: Competencies)
    (Life Management: Effectiveness Management: HSoftware)
    (Life Management: I Am Liberated)
    (Life Positions and OKness)
    (Life Skills)
    (Management Anecdotes)
    (Management Book- Best Books)
    (Management Games, Management Exercises and Icebreakers)
    (Management Information System- MIS)
    (Managing/conducting Meetings)
    (Management Notes- Free and Authentic)
    (Marginal Utility)
    (Marketing Management Overview)
    (Marketing Management Tasks)
    (Marketing Orientation)
    (Market Research)
    (Market Segmentation)
    (Musings of Shyam Bhatawdekar on every topic on the earth)
    (Negotiation Skills)
    (Negotiation Tactics)
    (Objection Handling)
    (Organization Development- OD)
    (Organizational Culture)
    (Out of Box Ideas)
    (Ownership on Job)
    (Paradigm and Paradigm Shift)
    (Performance Management)
    (Performance Management and Appraisal)
    (Positive Strokes)
    (Presentation Skills)
    (Problem Solving)
    (Profit Improvement)
    (Project Management)
    (Public Speaking)
    (Quality Circles History)
    (Quality Circles)
    (Quality Function Deployment- QF and House of Quality)
    (Quality Gurus)
    (Recession Management)
    (Recession and Opportunities)
    (Recruitment and Selection)
    (Research Methodology)
    (Safety and Health Management)
    (Sales/Selling Process)
    (Sales Promotion)
    (Self Motivation or Internal Motivation)
    (Self Development)
    (Shyam Bhatawdekar’s Articles on Management)
    (Six Sigma)
    (Six Thinking Hats)
    (Soft Skills)
    (Soft Skills/Competencies: Details of Each Competency)
    (Spiritual Quotient/Intelligence)
    (Statistics- Basic)
    (Strategic Management)
    (Stress Management)
    (Stress Management)
    (Success in Life or Success)
    (Success in Life or Success)
    (Supply Chain Management)
    (Supply and Demand)
    (Talent Management)
    (Team Building)
    (Telephone Etiquette)
    (Three Sixty Degrees Appraisal System)
    (Time Management)
    (Total Productive Maintenance- TPM)
    (Total Quality Management- TQM)
    (Training and Development)
    (Training Games)
    (Trainers’ Qualities)
    (Train the Trainers)
    (Train the Trainers)
    (Transaction Analysis- TA)
    (TRIZ- Inventive Problem Solving)
    (Value Engineering/Analysis)
    (Winners and Losers)
    (Work Study: Method Study and Work Measurement)
    (Work Study: Method Study and Work Measurement)
    (Work Methods or Practices: Efficient)
    (World Class Manufacturing)
    (Writings of Shyam Bhatawdekar on Management)
    (Written Communication)
    (Zero Based Budgeting)

    Counseling: General and Psychological

    (Anger Management)
    (Children’s Behavior Problems)
    (Cholesterol Control)
    (Counseling: Psychological)
    (Counseling: Psychological)
    (Cross Cultural Etiquette)
    (Do This Today)
    (Executive Etiquette and Manners)
    (Family Counseling)
    (Health: Homeopathy)
    (Johari Window)
    (LifeManagement: Competencies)
    (Life Management: Effectiveness Management: HSoftware)
    (Life management: I Am Liberated)
    (Marriage Counseling)
    (Ownership on Job)
    (Parental Responsibilities)
    (Qualities of Spouse)
    (Quit Smoking)
    (Self Development)
    (Spiritual Quotient/Intelligence)
    (Stress Management)
    (Stress Management)
    (Success in Life or Success)
    (Success in Life or Success)
    (Swine Flu and Its Prevention)
    (Telephone Etiquette)
    (Winners and Losers)

    About All the Products

    (Home Page for All Products)
    (Greeting Cards)
    (Mobile Phones)

    Home Tips

    (Home Page for All Home Tips)
    (Do This Today)
    (Entertainment: Movies)
    (Oscar Award Movies)
    (Entertainment: Recommended Hindi Movies)
    (Entertainment- Hindi Movies of Your Choice)
    (Plagiarized, Copied or Inspired Hindi Movies)
    (Health: Homeopathy)
    (Housekeeping at Home)
    (How to Save Money)
    (Jewelry Design)
    (Recipes: Easy to Cook)
    (Recipes: Exotic)
    (Stories for Children)
    (Travel and Sightseeing- India)
    (Travel and Sightseeing- World)
    (World Heritage Sites)

    General Knowledge and Out of Box Ideas

    (General Knowledge- GK)
    (General Knowledge- Top 5 of Everything)
    (General Knowledge- Top 10 of Everything)
    (Out of Box Ideas)
    (Shyam Bhatawdekar’s Knols)
    (Running Commentary on the Run)